Marlowe Home Goods

Growth

Fully set up, but 14 changes have been sitting unapproved for 9 days

Signed up 17 Jun 2026 · amazon.com (US) · 41 ASINs · 4 users

Where they are

Reached review 9 days ago and stopped. Nothing has been approved, so the agent has not written anything to Amazon yet.

Setup is complete and healthy. Both Amazon accounts connected on day one, 41 ASINs synced, the title agent is on and running to schedule.
brand_amazon_ads_accounts, seller + ads, 17 Jun41 rows in agent_tasks, all enabled
The account is stuck on one thing: 14 proposed changes are pending and the oldest is 9 days old. Nothing has ever been approved, so no value has reached the listings yet.
agent_task_actions: 14 pending, 0 approved, 2 rejectedoldest pending created 20 Jul
Sarah is not avoiding the product. She has opened the Actions screen 11 times in 30 days and reads the reasoning: median 3m 40s per visit, and she opened the change drawer on 9 of the 14 pending items.
PH$pageview /actions x11, 8 distinct daysPHchange:drawer_open x9
The two rejections both came right after she opened the Item Highlights row, and she rejected within 40 seconds of opening each. That is the likeliest reason the rest are stalled: she is unsure about a field she did not ask for.
PHchange:decision_submit decision_kind=rejected x2, 22 Julboth rejected actions changed title_differentiation
Nobody else on the account has looked. Three of the four users have never signed in since the invite, so the decision sits entirely with Sarah.
PH0 sessions for 3 of 4 users, 30d4 users on brand, 3 with null last_login

Written from account state plus 30 days of behaviour. The markers show which: is server truth, PH is what they did.

Read from the database, not from clicks. Clicking connect is not the same as connected.

Sarah Chen sarah@marlowehome.com Owner, signed up	18 sessions last seen 2 days ago	The only active user. Reads reasoning carefully, has not approved anything.
Raj Patel raj@marlowehome.com Listings manager	0 sessions last seen Never	Invited 21 Jun, never signed in. Most likely the person who would actually approve.
Dana Okafor dana@marlowehome.com Marketing	0 sessions last seen Never	Invited 21 Jun, never signed in.
Tom Reyes tom@marlowehome.com Finance	1 sessions last seen 24 days ago	One session, went straight to billing and left.

19 sessions across 9 days · last seen 27 Jul 2026

22 JulSarah Chen Opened a change, expanded Item Highlights, rejected 38s later. Repeated on a second change 4 minutes after.
24 JulSarah Chen Opened the same pending change three times in one session without deciding.
26 JulSarah Chen Visited Actions, scrolled the full pending list, left after 5m 12s with no decision.
27 JulSarah Chen Opened ASIN detail for B0MRLW4421 and read the agent work timeline.

Session recordings older than 21 Jul have expired, so the two rejections on 22 Jul are reconstructed from events only.

Mock. Fictional brand, invented figures, no connection to prod and no model call.