Northwind Pet Supply

No plan

Came back three times to re-read a free result, never started connecting

Signed up 21 Jul 2026 · amazon.com (US), from the ASIN · 0 ASINs · 1 user

Where they are

Saw a free title rewrite for one ASIN, came back to look at it twice, and never started the connect step.

Never connected. No Amazon account, no brand, no ASINs. Everything below is pre-signup behaviour on the free first-change flow.
0 rows in brand_amazon_ads_accountsonboarding_sessions.both_amazon_connected = false
The product did its job. The first-change run finished in 4m 12s, produced a title and Item Highlights, and the result page rendered with a lift estimate.
onboarding_sessions: has_title, has_highlights, has_brand_name all truePHonboarding:change_continue_click, 21 Jul
Interest is real and repeated. Three separate visits to the result over five days, twice from a different device, and the proposed title was selected and copied on the second visit.
PH$pageview /start x3, 21 / 23 / 26 JulPHcopy event on the title field, 23 Jul
They stopped at the same place every time. Each visit ends on the connect step within 90 seconds of reaching it, and no phone code was ever requested.
PH0 onboarding:otp_send_clickPHlast event of all 3 sessions is on the connect step
Reads as a commitment barrier, not a bug. No errors, no failed requests, and the drop is identical across two devices, so it is unlikely to be something breaking on their screen.
PH0 error events in all 3 sessionsno failed runs for this session

Written from account state plus 30 days of behaviour. The markers show which: is server truth, PH is what they did.

Amazon Seller: Not connected
Amazon Ads: Not connected
ASINs: 0
Agents on: None
Changes: 0 approved · 0 pending · 0 rejected
Billing: No plan
Last run: 21 Jul 2026First-change run completed, title + highlights generated

Read from the database, not from clicks. Clicking connect is not the same as connected.

Maria Alvarez

m.alvarez@northwindpet.com

Signed up, no brand yet

3 sessions

last seen 3 days ago

Copied the proposed title on her second visit. Never reached the phone step.

3 sessions across 3 days · last seen 26 Jul 2026

21 JulMaria Alvarez Entered one ASIN, waited out the full run, read the result for 6m 40s.
23 JulMaria Alvarez Returned on mobile, selected and copied the proposed title, left from the connect step after 71s.
26 JulMaria Alvarez Returned on desktop, went straight to the result, left from the connect step after 44s.

Pre-signup activity is keyed by device, so the mobile and desktop visits are only linked because both later reached the same email.
She may well have used the copied title on Amazon by hand. We cannot see that.

Mock. Fictional brand, invented figures, no connection to prod and no model call.